5 Things That Happened This Week At NWS

Perhaps you’re a regular reader of this blog, or perhaps this is your first time. Either way, I’ll begin by saying that, by and large, most weeks at NWS end up being very similar—we work the grind. Exciting stuff happens around here so often that the extraordinary ends up feeling pretty ordinary. As such, I usually default to some sort of cheekiness in my introductions to this blog. It livens up the writing process for me. However, I’ve had a realization that some of these seemingly mundane happenings in my workplace might actually be more interesting than I had previously realized, and that maybe I take for granted working one of the coolest jobs I have had/one of the coolest jobs to be had. So, with that, here’s five things that are either pretty rad, or that I’m going to spin into radness, that happened on or around this week.

  1. We got a new POS! For the uninitiated, that’s point-of-sale, not piece of [excrement], though sometimes technology feels like that, doesn’t it? Xevious Stevenson, our awesome Client Success Manager (nabbed that title from his business card, since it seems very fitting, considering the work he put in on our transition day) spent a very full workday installing the system, fielding our plentiful (excessive?) questions, reprogramming the system to our specifications, and cracking jokes alongside us as if he had been a part of our team for years. Transitioning to the new system happened on a very busy Thursday, so we’re grateful to our customers for bearing with us. Our hope is this new system allows us to fully integrate all of our departments seamlessly, to limit the confusion between our several distinct departments we have recently come to know. As a nearly five-year employee, I have been amazed every year by our continuous growth and success. Hard work and commitment to quality appears to pay off, friends.
  2. We have new employees! I’m not sure how shy they are yet, so I’m not going to start dropping names to the masses, but it seems like we’re hiring the cream of the crop. New coworkers are great, because they tend to have very positive outlooks on what a jaded, bitter old soul like me considers tedious work. All jokes aside—cough*where’s the joke?*cough—it’s great to have more hands on deck, because the workload has not slowed down for us here at Northern Waters. It’s also always exciting to add to the wall of heights.

  3. We have a tomato surplus! Inventory/ordering/production is a challenging speculative enterprise. Sometimes you’re slotted in a tight barrel of tomato-heavy salads, sauces, and sandwiches, and the next week you realize the weekend crew was totally skunked, and now there’s twelve full racks of tomatoes and nowhere to put half of them. Yes, I just googled surfing slang, and no, there will be no glossary at the back of the book. Anyway, I was very amused by my coworkers’ reactions when the order came in on Monday, doubling our tomato supply. Today, the prep department has been hard at work on a 160-sandwich pickup order, so hopefully that puts a dent in the inventory. And if it doesn’t, I’m crossing my fingers for the return of Meatball Mondays at NWS. Relevant to the topic, here’s a favorite song of mine. The only thing that’s wrong with it is its <2 minute duration.
  4. Olivia sliced a ton of bacon and was pretty excited about it! To be honest, there’s a few people I’ve met in my life who probably dream about slicing and handling this much bacon, so her excitement doesn’t surprise me. This is part of the Sisyphean preparation for the infamous Mail-Order Season, which never really ends, but has vague terminal points in the middle of November and the beginning of January. Back to the bacon—she even provided me with a photograph. Enjoy.
  5. We are on the cusp of two awesome weekends! As I have previously mentioned, this weekend we are heading down to Best of the Wurst, hosted by Sociable Ciderworks. That in itself is pretty cool, but I have no doubts the following weekend is going to top it. On September 29th, at Hoops Brewing and then at Rex Bar, we are throwing a big ol’ public hootenanny to celebrate twenty years of smoking something (mostly fish and meats). There will be free food (provided by us), free beer (provided by us in conjunction  with Hoops), and free music (provided by bands featuring members of our team—curated by myself, Greg the H.R. wizard, and dynamic design duo Jacob and Zac). We’ll be closing the shop’s doors at 4pm, so that all of our employees can party down with you. I didn’t know Eric when he began this business, but just a few moments of interacting him will give you an insight into how proud he is of this little deli.

So, there you have it. Count ‘em up, because you just got six things (and some slick anecdotes) for the price of five. That’s what they call extra value. See you at next week’s five things blog, unless my in-progress exposé on bison pastrami, or the first installation upcoming Practical Guide to Northern Waters Smokehaus series hits the web first, or if you come in and talk to me while I’m working in the deli. Anything is possible if you follow your dreams.

5 Things That Are Happening At Or Around NWS

Welcome back, dear reader. August has been an exciting month for us here at Northern Waters Smokehaus. We have added fresh faces to our team, said goodbye (see you later? During mail order season? Please, help) to some old friends, sold a whole bunch of tote bags, and generally embraced the end-of-Summer fatigue as a way of life. Here's some insights into what's on our minds this week:

  1. Option 1 has commenced!For the month of September, Bunchanan St. will be closed to vehicle traffic and used as a public seating area. This is part of Imagine Duluth 2035's Imagine Canal Park initiative. This initiative also includes a pop-up park at the Lighthouse Lot at the end of Canal Park Drive, and has been implemented to reinvest in Canal Park and it's ability to host "uniquely crafted community-oriented spaces." For more information, check out the press release. 
  2. Nighttime delivery is coming to a temporary end.The season is coming to a close: Days are getting shorter, the lunch rush is getting (marginally) slower, and the students—most of our delivery team—are heading back to school. As a result, we’ll be cutting our delivery hours back to 10am-5pm, with a cutoff for new orders at 4:30pm daily. We look forward to seeing you down in our deli during the Autumn evenings, and our evening delivery drivers will see you again next Summer.
  3. We signed up for Best of the Wurst!We’re pleased to be taking part in this year’s Best of the Wurst at Sociable Ciderworks. The event promises “all the sausage you can eat” and benefits non-profit Fair Vote MN. We’ll be serving up some NWS charcuterie classics, as well as some new, exciting recipes currently in development. Tickets are available here.
  4. We announced our 20th Anniversary party and afterparty.This just in: NWS’s 20th anniversary celebration will be taking place on September 29th at Hoops Brewing. The afterparty, featuring a roster of NWS employee bands, will happen at the Rex Bar in Fitger’s. Our community has done so much for our business, and we are very excited to give back with what should be a very memorable day of proper NWS revelry. We'll be closing our deli early that day so everyone can get in on the fun. More information can be found on the Facebook event page.
  5. NWS got their first standing desk.This one speaks for itself. A signature NWS innovation.Thanks for tuning in, friends. See you next week.
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5 Things- Summer Madness!

Summer officially begins on June 21st, but here at the Smokehaus, it effectively starts Memorial Day Weekend. As the weather warms up, tourists and locals alike naturally gravitate towards Lake Superior, Canal Park and Park Point (along with all of the other incredibly beautiful outdoor spaces in Duluth) to soak up that precious surf and sun. Memorial day weekend is usually when we start to notice that the lines extend a little further down the hallway at our lunch rush, the summertime SECONDARY lunch rush starts in earnest, and that we have a generally hard time getting in and out of our beloved workplace. Right about now you’ll start to notice that our 5 Things blogs will get away from talking about plans, product development and visioning our business, and will probably shift more towards the nuts and bolts of what we will do in earnest for the next 4 months; sling sandwiches. We have a minute, though, to talk about some other stuff. Let’s get into it!

What’s ‘On Deck’? Great question! The answer is more creature comforts. We’ve had a really nice deck right outside our door for the entire time we’ve existed here at The Dewitt Seitz building, and through the years we’ve added more tables and chairs to accommodate our growing number of patrons. Since we don’t have a ton of space in our actual deli, the deck really becomes our dining room for a lot of people. We’ve had it in our minds for a while to put a some of our personality outside of our shop, and the deck offers the perfect canvas. Our amazing team here at The Smokehaus brought the vision to life by buying umbrellas, planters, flowers and furniture, along with creating custom decals to decorate some of the furniture. Our customers have absolutely loved the small but cozy touches that we’ve added, and we’ve even heard rave reviews from our staff. Having a beautiful outdoor space that matches what we do inside the building is just another small step along the way for us in crafting a customer experience that is both memorable and comfortable.

The Smokehaus just keeps popping up! The businesses that we partner with are extremely important to us. We are so incredibly lucky to have a business partner right here in Canal Park that we not only respect as a business, but is also comprised of our good friends. Our old pal Dave Hoops has a pretty great (and important in the world of Duluth beer) brewery just about a block away from our Deli. Hoops Brewing also loves great partnerships, which is why they are allowing Northern Waters Smokehaus to curate a pop up restaurant in their taproom on the first Friday of each and every month. We love to draw inspiration for these pop ups from the incredible beers brewed at Hoops, and we’ve done everything from ribs and kimchi to Bison Buddies snack sticks to good old fashioned bratwurst and polish sausage. One thing that we haven’t done much (until the last couple Fridays) was tacos… which seems crazy, right? Our homie TK brought the prerequisite bratwursts and accoutrements to the party, along with our famous Smokehaus Carne Adovada tacos. Lo and behold, the tacos were were a huge hit and the first thing to sell out ( pairing brilliantly with Hoops’ Keller Pils ). Catch us each and every month at Hoops for more exciting snacks and, probably, tacos. Speaking of…

Taco Tuesday is maaaaaybe just a little played out. As a concept! Not as a way of life, obviously. But, we recognize that many many places do a riff on Taco Tuesday (including us) and that many of them ripped the concept off from a rather large taco corporation with an inexplicably Anglo-Saxon name purported as their leader (including us). But that doesn’t mean that Taco Tuesday can’t be special, and here at The Smokehaus we do our utmost to make it the best of the best. The aforementioned Carne Adovada tacos from the Hoops popup have always been a staple of our Tuesday special, but we’ve recently really expanded our taco horizons even further. This past Tuesday brought Gringo Tacos. More John than Juan, the Gringo Taco is just like Mom used to make: ground beef (except we grind the beef ourselves), cheddar cheese, iceburg lettuce, tomatoes and salsa (house made). We know that most people get the crispy taco shells that you toast in the oven, but we weren’t prepared to go quite that far in the name of kitsch, so we decided to offer house-made corn tortillas and soft flour tortillas. Other awesome and even fusion-like flavors of tacos we’ve slung have included Green Curry (a nod to the cuisine of Indian food guru Madhur Jaffrey) and just a plain old (not at all plain OR old) pulled pork taco with simple accompaniments of onion, cilantro and salsa. Got a hankering for a Tuesday taco flavor? Hit us up! We’re trying to change the taco game each week, and we will take any help or suggestions that you have to offer. We feel as though there is always room for collaboration. And tacos. Always tacos.

So Fresh, So Clean- In the past few years, we’ve taken a lot of care in sprucing up and ramping up the functionality of our tiny deli and storefront. Think about it; we had the television show Diners, Drive Ins and Dives show up 8 long years ago, and ever since have been reacting to the astounding amount of business that it has brought our way. Our deli was definitely going through some growing pains trying to accommodate the droves of hungry food tourists beating down our door, but we did it. And we think that we did it pretty well. With all of the big changes that have happened, you often don’t have a moment to contemplate the significance of the small changes. This week, our property manager decided that we were next on the list for a refresh of paint, so we jumped at it! It’s still a work in progress, but we feel that the color scheme that we picked really goes a long way in making the space inviting and calming for not only patrons but our staff as well. Check out the beginnings here, and come see the final result in person. We think you’ll approve!

Scavenger Hunt- 2018 is the year that we celebrate 20 years of Northern Waters Smokehaus. Knowing what a milestone this is for any business, we decided that we should take the time leading up to our actual anniversary (September) to do some fun stuff for the community that we live in, which coincidentally is the community that supports us so beautifully. Maybe it’s not such a coincidence, but one thing is for certain; we wanted to let Duluth know how much it means to us. More is in the works in the next few months (I won’t get into it here), but we figured we’d start hyping what we think will be a really fun part of our summer- A Scavenger Hunt! In the month of July, we’ll be releasing clues via our social media outlets for a giveaway of 20 (see what we did?) Cajun Finn sandwiches. We chose the Finn because it is not only our most popular sandwich, but we feel our most iconic. Check us out on Facebook, Instagram and Twitter for clues starting July 2nd and win some lunch! Why wouldn’t you?

Get here in the Summer! Also, get here in the rest of the year. Duluth is beautiful, and it makes us really happy to share it with the people who appreciate it. See you soon!

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