Updated No-Contact Pickup FAQs

For the safety of our staff and customers, our doors remain closed. Our space is simply too small to socially distance. But good news! We continue to provide everything our little shop offers through no-contact local delivery and no-contact pickups outside our doors. And there’s the added bonus of not having to wait in line! Instead, think of it as a “virtual line.” While you wait, we encourage you to explore all that our beautiful Canal Park location has to offer.

We are incredibly grateful for the amount of support, encouraging words, and positive feedback we have received from our customers. Our love for food has not faded and we are as committed as ever to providing safe, exceptional customer service.

Have any questions about how and where to find your pickup order? Here are a few answers:

How do I place a pickup order? 

You can place it online or you can call us at 218-724-7307. We recommend placing your order online for the fastest turnaround. 

How do I pay?

Payments are taken as usual online. If you're calling to place an order, we will take your payment information over the phone. 

Can I tip? 

Yes! Both online and over the phone. Everyone appreciates it. 

How will I know when my order is ready?

If you order online you will receive an email with the pickup time. We will give you an estimate over the phone. When your order is ready it will be placed in our no-contact pickup zone.

Where do I pickup my order?

Our no-contact pickup zone is located just outside our doors. There you will find a rack with your order. Your order will have your name written on the bag. 

If you have any questions, please give us a call at 218-724-7307.

In Tags
Comment

NWS Delivery Update

Hungry for NWS, but stuck at home/the office/the beach, or hesitant to head into Canal Park? Try our delivery service!

Check the link above for more detailed information on our renovated delivery service. What follows is the most important details.

Our in-haus delivery team delivers our full menu, including apparel and grocery orders within a limited range daily from 10 a.m. to 3 p.m.*

And we've recently teamed up with Food Dudes Delivery to extend our delivery hours and range! Food Dudes delivers our sandwiches and sides 11 a.m. to 7:30 p.m. daily.

Minimum delivery cost is $15, and we apply a $3.50 delivery fee. Food Dudes assesses a separate delivery fee. The delivery fees do not stack.

*Some exceptions, such as catering and sandwich platter orders, may apply. If you have any questions, call us at (218) 724-7307 during regular delivery hours and see how we can help.

In Tags ,
Comment

5 Things

5 things that happened this week at Northern Waters Smokehaus

Is it cold where you’re reading this? It’s very cold where I am writing it. Let’s just go ahead and make that a sub-theme for the week. Coldness. Sure, there’ll be other stuff too, but it’s easier to write about your passions, and I am passionate about warmth. If you’re like me, you’re in luck.

  1. We have winter hats!
    Whether you call it a beanie, toque, stocking cap, or watch cap, it keeps your head warm and it looks cool. I purchased one of these hats for research purposes, and my experience wearing it so far has been favorable. The hat feels and looks good, and kept my head properly warm in 1º Fahrenheit weather. We’ve dabbled here and there in other apparel, but this is our first winter hat, and we found a great company to work with. Brist Custom Apparel & Design is committed to “creating sustainable supply chains. By committing to quick turnaround times and low minimum orders [they] reduce excess waste allowing [them] to focus on high customization and private label design while at the same time giving companies what they need when they need it.”Making great food is our first priority and our primary market, so working with a textile company that can work with our specific needs and is committed to sustainability is a win all around. The hats are available in our shop, with your pickup or delivery order, and via mail-order for $24. You’ve let us warm your heart with our food, now let us keep you warm with our hats.

  2. Delivery has been busy!
    I’m not necessarily saying the cold weather is to blame (or to thank), but while our deli hasn’t had a noteworthy lunch rush all week, the basement (where our prep/pickup/delivery department is hidden) has been ploughing through large tickets at high speeds. It seems like many folks around town are trying their best to avoid leaving the comfort of their homes and offices. I do not blame them.The 10-day forecast is looking bleak, so here’s your reminder that we deliver all your favorite sandwiches & salads (groceries & apparel too) with no delivery charge (though it is very kind and very acceptable to tip your delivery driver) from 10am-5pm daily, and you can place your order over the phone @ 218-724-7307 (ext. 1) or online at our website (I’d link you, but you’re already here).

  3. We catered the gubernatorial inauguration!
    More precisely, we were selected alongside a number of other awesome vendors to provide food for the event. For the event, we assembled a crack squad of our staff to develop a couple of meaningful culinary treats that showcase our heritage and our commitment to exploring the flavor palate.They ended up settling on bison Wellingtons with fromage fort (“strong cheese,” a blend of cheeses with white wine, garlic, & other spices) & mushroom powder, and potato crisps topped with whitefish pâté,* radish sprouts, & brown/rainbow trout roe (from the Brule River).We are honored to have been selected, and hope anyone who got a chance to try our hors d'oeuvres enjoyed them. *Whitefish pâté is available in our deli, etc. for $5 per 8 oz. tub for the foreseeable future, and coming from someone who doesn’t especially favor whitefish, it is delicious.

  4. We are hiring in the deli!
    If you have ever wanted to be a member of our team, right now is an opportunity to fulfill that dream. Exciting life changes have our shop manager leaving us at the end of the month, and a new shop manager stepping up around the same time, so we have an opening in our deli staff. We offer a competitive pay rate, benefits for those who stick around, and a lot of opportunities to pick up additional responsibilities. As an employee of five-ish years, I can confirm that life around here is never boring and often quite compelling, and you’ll get the strong impression that your employer cares about you (because they do!). If this sounds good to you, drop off a résumé at our deli.

  1. We participated in Food for Thought!
    Any opportunity we have to give back to our community is an affirmation of what our company stands for. Last night, we took part in Fond Du Lac Tribal and Community College Foundation’s Food for Thought event, which is an annual food tasting event to raise scholarship funds for deserving students.We brought Finnish rye crackers topped with greek yogurt, dill, lake trout and Brule River brown/rainbow trout roe. More information about the event can be found here. Keep an eye out for this event next year!

  2. We are hiring in the deli!
    If you have ever wanted to be a member of our team, right now is an opportunity to fulfill that dream. Exciting life changes have our shop manager leaving us at the end of the month, and a new shop manager stepping up around the same time, so we have an opening in our deli staff. We offer a competitive pay rate, benefits for those who stick around, and a lot of opportunities to pick up additional responsibilities. As an employee of five-ish years, I can confirm that life around here is never boring and often quite compelling, and you’ll get the strong impression that your employer cares about you (because they do!). If this sounds good to you, drop off a résumé at our deli.

That's all, folks. Stay warm out there—unless you're already somewhere warm. In that case, hydrate and regulate your body temperature accordingly.