5 Things- Partners in Crime

We don’t actually commit crimes, so cool it! Unless you consider the delicious products that we produce out of our tiny space here in Canal Park’s Dewitt Seitz building to be criminally good? Understandable! But I would posit that it would be a crime NOT to enjoy our amazing, hand-made delicacies and to nourish your loved ones with them. Perhaps it is YOU who is skirting legality? Don’t worry. Your secret is safe with us. If you can live with what you’ve done, so be it.

So, now that we’ve established that it’s completely legal for us to delight your palate with smoky and savory treats. But what happens when we partner with other fantastic businesses to bring you new ways to enjoy our products? Could this possibly be legal? Is it even ethical to bring this much pleasure and happiness to people in our community? Do we have any sense of propriety at all? We don’t know. But if you want to dive into this ethical quandary yourself, here’s a list of a few of our partners in the community who are not only doing wonderful things on their own, but also doing wonderful things with our products. We’re incredibly lucky to live in a community in which people take immense pride in the work that they do, and we feel honored that they think highly enough of us to include us in their schemes.

The New Scenic Cafe– Owner and Executive Chef Scott Graden took over operations at this by now legendary North Shore restaurant in 1999. Graden and crew quickly garnered a reputation for doing upscale food that was approachable, but undeniably elevated. The region really had never really seen a restaurant that combined The New Scenic’s funky and bohemian space with food that was far-thinking and forward-reaching. Nestled just North of Duluth on Highway 61, the Scenic offers breathtaking views of Lake Superior, as well as carefully appointed outdoor spaces for special events or just to relax with a drink. They even have a yurt! Graden and our own Eric Goerdt have been friends for years, and their mutual admiration/friendly rivalry have taken food at both of our establishments to new heights. The New Scenic has featured several of the Smokehaus’ production items, from our German-style bratwurst to smoked whitefish- and whatever Graden does with our outstanding products elevates them considerably. The menu at The New Scenic is ever changing and seasonally geared, but there are some items so good that they make the menu year-round. One of my personal favorites, the Tuna Sashimi Taco, has been on the menu for several years, but still seems fresh and innovative. The New Scenic is at the head of the pack for a Duluth fine dining experience, and is not to be missed.

Image result for glensheen photos
Image result for glensheen photos

Lake Superior Beach Club– This is the newest venture dreamed up by the staff at Duluth’s Glensheen Mansion. Lake Superior Beach Club will be just east of the existing pier, and this area will have lawn games, board games on picnic tables, menus for food delivery (hint hint) and a cash bar with beer and wine. Glensheen is partnering with Northern Waters Smokehaus for a special event this summer (can’t reveal too many details just yet) and hopefully continuing on into the infinite future. Whether you are meeting new friends at the long community table, enjoying a bonfire (the only place that you can have a fire on the beach in Duluth), or walking the estate to take in the gardens- this pristine spot right on the shores of Lake Superior is not to be missed. If the spectacular sunset that I saw there last night is any indication, this spot will soon be jumpin’ for the rest of the summer.

Zeitgeist Arts Cafe– Here’s an insider tip: Chef Taylor Peterson, Head Chef at Zeitgeist, used to be the chef at the Smokehaus’ short-lived Northern Waters Restaurant. Taylor also spent several years in the heart of the Smokehaus’ production crew, cranking out the delicious sundries that fuel our sandwich empire. Chef Taylor specializes in classic fare with a twist, but never denigrates his menus into the played-out ‘modern comfort food’ trap. Taylor is a master at execution who demands top-quality ingredients, and his time here at the Smokehaus is credited with informing his palate, along with bringing his culinary creativity to new heights.  You can find a smattering of Smokehaus products throughout Zeitgeist’s menu (a few of which may have migrated from Northern Waters Restaurant’s menu), but the place that they really shine is in their weekend brunch menu. Smokehaus Mexican Chorizo really sings in the sublime Chorizo and Eggs; with pickled red onion, cilantro, crispy tortilla and beans & rice. With a full and carefully appointed bar at your disposal and a menu of  forward-thinking yet classic dishes, you can really make brunch a worthy occasion. But, no matter the time of day you dine at  Zeitgeist, the order of the day is always great ingredients prepared simply.

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Grassroots Gourmet- Located in Minneapolis’ Midtown Neighborhood (and right inside of the Midtown Global Market (!), a deep discussion topic for another time), Grassroots Gourmet has the distinction of being the first place in the Twin Cities Metro area that offered Smokehaus products to our rabid (and rapidly growing) fan base there. Grassroots Gourmet is a locally sourced grocery store and deli with grab and go lunch items, ranging from fresh produce to preserved items. I can tell you from experience that the selection in their cases is a revelation in local cheese- and what a locality to draw from! The quantity (and quality) of Minnesotan, Wisconsin and Iowan cheese in the last 5 years has absolutely exploded, and Grass Roots patrons definitely benefit from this. We have been humbled by the amount of people in the Twin Cities that have let us know how happy they are to buy our smoked salmon so close to their home. It feels great to know that people a couple of hours south can enjoy a taste of the North Shore whenever they want to. Even if you’re not getting Smokehaus salmon at the market, you will be sure to find something locally sourced and loved with which to make any meal truly special.

Brew Dogs– Is there any place in the US that is experiencing a bigger explosion of local breweries than Minnesota? Not only is there a new place opening up seemingly every month, but the quality of the beer being produced is really second to none. Duluth is no exception, with the amazing Hoops and Earth Rider (technically across the bridge in WI, but whatever) opening just within the last year, along with market powerhouses Bent Paddle and Castle Danger, the niche-and-loving-it Blacklist Brewing downtown and the far flung Lake Superior Brewing simultaneously holding court in West End while also holding down the distinction of being Minnesota’s oldest microbrewery. I’m a beer loving man through and through, tried and true, so you can imagine what a paradise this is for someone like me. But what could make sucking down cold suds even better? Snacks! NWS is at the forefront of delivering smoked fish, charcuterie, cheese, sandwiches… whatever you would like, to select breweries. The only criteria is that they have to be close enough to make delivery feasible AND they have to make delicious beer. All of these breweries currently make delicious beer, but proximity-wise Lake Superior BrewingHoops BrewingBent PaddleEarth Rider and Blacklist make the cut. Beer heads from all over are raving about these breweries, so if you’re in Duluth and are hungry and thirsty, you could be completely dialed with a one stop shop.


Cajun Finn - The Inside Story

The humble beginnings of a Titan among sandwiches

The Cajun Finn is our most popular sandwich by far - we outsell our second most popular sandwich (The Cold Turkey) by nearly double the amount of Cajun Finns. Invented early on in our deli life - around 2004 - the sandwich began as many of recipes did - with the help of customers and the use of ingredients that happened to be around.

Regular customer, dream pop superstar, and all around cool guy Al Sparhawk happened to be in the shop to purchase his favorite at the time, Smoked Atlantic Cajun Salmon. Eric asked if Al wanted to try a sandwich, and Al and Eric basically improvised until they came up with a fairly cohesive mish-mash of the ingredients we had for the purpose of experimentation, including pepperoncini (Eric had a huge hot pepper faze), roasted red peppers (because ripe tomato season is too damn short in Northeast MN), and wild leek cream cheese (I wish we could still make this, but we'd have to hire a team of licensed foragers to bag up an airplane-hanger's worth every season to keep up with demand).  A sprinkling of greens and a freshly-baked stirato later and before you could say "The Great Destroyer" a wonderful sandwich was born.

Variations on the sandwich have included double cream cheese, no cream cheese/add mustard, add bison pastrami (Affectionately called "The Big Diaper") and of course the celebrated jean jacket - adding Sriracha and cilantro. But the original recipe, invented on the fly to please a regular, is still a peppery, smoky, sweet, and spicy sandwich that is hard to beat.

How to Survive a Summer Line at Northern Waters Smokehaus

By Ned Netzel, Frontline Force, Musician, Sandwich Inventor

Dig, if you will, a picture of yourself entering Dewitt-Seitz Marketplace for the first time. It is a sunny, hot summer day, and you have just spent the last fifteen minutes searching for a parking spot or “bridged.” Your GPS has sent you on what seems like a wild goose- *ahem* salmon-chase, but finally you arrive at our shop—perhaps you first heard of us while watching our segment on Diners, Drive-Ins & Dives (filmed during our more idle days)—and after entering through the modestly-labelled “exit” door (appropriate only while wearing a raspberry beret) are asked to head to the back of what appears to be a line all the way through the building. Trust me: Those of us making sandwiches behind the counter are just as terrified as you. And those of us behind the deli cases feel for you. Now that we've acknowledged the mutual trepidation, I would like to lay out a (fingers crossed) concise guide to improving your experience, and that of your fellow patrons, at our establishment.

The “Flow” of our shop

This section is not about our talented designer, “Flo;” it is about the best way to navigate our tiny shop. A somewhat superficially confusing interior design element of our shop is that the checkout register is directly next to the exit door. Allow me to explain why this works best for everyone in three short points: First, it allows us to direct our line down through the building in such a manner that it neither clogs the hallway, nor blocks the entrance to our amazing neighbors, Lake Avenue Café . Secondly, it allows us to divide our tiny (even at two-times the size it was just 3 years ago) shop into an initial grocery/deliberation section, an ordering/payment section, and a final waiting/dining section. If this path is followed, the line will move steadily and your likeliness of feeling stuck in line will decrease greatly. Order grocery items, ask questions, and contemplate your sandwich order before the register; place sandwich orders at the register; prepare to be amazed after the register. My awesome (see: helpful, hilarious) coworkers and I are always there to help with the process, but you, dear reader, shall no longer be dependent on them.

Pro-tip: If you know exactly what you want, try ordering from our pickup/delivery department. You can even order online!

Interacting with Our Staff

Everyone in our shop is either human or service animal, so miscommunication is inevitable, but our staff is trained to do everything in our power to provide you with excellent service. Here are a few things you should feel free to ask of us, if we haven’t already offered them:

An Italiensk sandwich from Northern Waters Smokehaus

An Italiensk sandwich from Northern Waters Smokehaus

• Menus. 99%* of the time we have them available for our deli & catering department. You can take them with you or leave them once you’re finished. If you have your smartphone or tablet with you, all of the menus are available on our website. *This is one of  85% of all statistics made up on-the-spot for the purposes of this article.

• Samples. In an ideal world, we have curated samples for you already. In reality, sometimes the line and the long hours have us focused on figuring out what you want and getting it to you in a timely manner. This is your invitation to ask for samples. You have graced our shop with your patronage (or, in other words, waited in a long line to get there), so we would like you to leave with zero surprises about whether you’re getting what you want. With a few exceptions -  mostly frozen goods -  our products are available for sampling. All we ask is that you are respectful of your fellow customers. More on this in the next section, but as always, we are available to help guide the procession.

• Advice. Listen, our shop may be very small, but it can be overwhelming. The staff at NWS will never take for granted that you share our detailed knowledge of our products (shout out to the repeat customers and regulars who do, but there’s no expectation). The sandwich board alone merits hours of analysis (and aesthetic appreciation, shout out again to the phenomenal Flo). Ask us about our favorite sandwiches/deli items, customer favorites, pro-tips, and pairing recommendations. My coworkers and I are not robots, but due to the nature of the work, we often find ourselves repeating actions and phrases throughout the day. When engaged in a friendly manner, we at NWS are among the most thoughtful, funny, and helpful customer service representatives you’ll ever meet, and we love the food we prepare. It bears repeating that we feel for those of you who wait in long lines to experience our amazing products.

Interacting with your fellow customers

Please allow me to editorialize for a minute:

So many of us walk through the world in fear of those around us, or plagued by our own anxieties and problems. Have you ever found yourself feeling lost or alone in a sea of people? Humans are social creatures, yet so much that goes on in the world can isolate us, alienate us, or upset our carefully crafted and protected comfort zones. This isn’t wrong, by any means, but it is sad. Human existence is a strange and beautiful thing, and each person has a unique perspective on the world, yet it can be very easy to allow our joy and wonderment at our environment to become anger and annoyance.

With that said, the best advice I can offer you for surviving the long summer lines at NWS is to engage your fellow customers. Perhaps the person in front of you is ordering a month’s worth of deli items and you only want to order a few sandwiches: ask them if it’s alright to pass them and order. Our staff is used to facilitating these interactions, but we are not always able to. Perhaps you are new to our establishment and the person in front of you is a veteran Smokehauser: ask them if they have any recommendations. Take a look at our Trip Advisor reviews to find that we have passionate and knowledgeable customers. If I know anything about humans, it is that we love to talk about the things we like (guilty as charged: ask me about my favorite music sometime—probably not in the NWS line, although I have occasionally jotted down music recommendations for customers when I thought they would be valued. Maybe I’ll write a future blog post about music culture at NWS. I’ll have to check with my superiors first).

Share your light with your fellow customers, and be a mirror to reflect theirs. We’re all in this together.

Miscellaneous tips

*Have a locally crafted beer with your meal. Our shop can’t sell alcohol, but our neighbors at  Lake Avenue Café have a wonderful bar (a staff favorite post-shift haunt) and a liquor license that extends to the front deck and the tables in the hallway. Get your sandwich wrapped to-go or in a basket (which we trust you will return to us), grab a drink from Lake Avenue Café, and enjoy an exquisite meal in the sunshine of our shared patio.

• Feel as if you have waited long enough in line? Get something from our grab’n’go case and skip the wait for your sandwich, or have the deli staff make you a fish basket, which is typically ready by the time you get to the register. And of course, if lines aren’t your thing, here’s another reminder that you can place delivery and pickup orders online.

• Take it all in. Since we expanded our shop in 2014, we have put a ton of work into making NWS an aesthetically pleasing experience, from the smell and taste of smoked meats, fish and charcuterie, to the visual splendor of the hand-designed sandwich menu, to the serve-yourself nature of a number of our available grocery items, even to the music playing to keep our staff and guests dancing and smiling through the workday.

• Our pickup department has their own door, located in the alleyway between  our building and Duluth Pack. Our phone number is painted on the door next to it, and all you have to do to skip our voice menu and reach the pickup department is press 1. Unfortunately, due to the heavy volume of customers in our shop, if you want to order additional items once you arrive, you’ll have to wait in line. If you find yourself in this position, please refer to our wonderful How to Survive a Summer Line at Northern Waters Smokehaus guide.

If you have any further questions about the best way to experience our shop, I’m not surprised. I have worked at NWS for a few years, and I still learn things about our shop and sandwiches every shift. Just know that we’re happy you’re here for us, and we’ll do our best to be there for you.

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P.S. If you noticed the Prince allusions at the beginning of this guide, I love you and you are part of what is right with this world. Try the Purple Range sandwich: A quarter pound of pastrami, cabbage, pepperoncini and red onion on a Crayo-spackled hero roll.