5 Customer Favorites

Another lap 'round the sun is complete! To start off this blogging year, we're going to linger a while longer in the previous year, looking at our all-around bestselling items—which to some might be quite obvious. To avoid clinging too dearly to the past, I will then attempt to work a preview of what to expect in the upcoming year into each section.

#1 — The Cajun Finn

No question here. Whether by sheer virtue of its flavor, or the potency of word-of-mouth advertising, this sandwich sells roughly as many units as the bottom half of the sandwich menu combined (a point for W.o.M.), and has repeat—and three-peat, and onward—customers (a major point for V.o.F.).

Fish sandwiches are among our most popular items overall, and come Spring of 2020, we'll have a new one making a stop on our menu. Last year, for the Friends of the Boundary Waters Fundraiser, we auctioned off future naming rights for a limited-run fish sandwich to be featured on our menu.

So, right now, it's in development and unnamed, but it's highly likely to be a hit. A percentage of proceeds from each sandwich sold will be donated to Friends of the Boundary Waters efforts to protect one of Minnesota's greatest natural treasures. With that in mind, perhaps all of the Cajun Fanns* could work together and turn the Untitled Fish Sandwich into our new bestseller. Delicious activism.

The Cajun Finn sold just under 15,000 units in 2019.

*Came up with this one on the spot, and now it's canon. Y'all are henceforth Cajun Fanns.

#2 — Chips

Chips are a highly visible, relatively inexpensive side dish, and a great companion to a sandwich. Do you ever just mess around and throw chips right on your sandwich? I sure do.

The future of chips at NWS is exciting. At the end of 2019, a few boxes of new chips showed up at our proverbial doorstep for sampling. I can tell you from first- and secondhand experience that we Smokehausers enjoyed the new chips, and one particular flavor enjoyed a short run in our deli (perhaps with a longer stay to come). Beyond that, we've begun making moves to develop our own line of NWS chips. Ah, future goals—so uncertain, but so exciting.

#3 — Bison Buddies

The original Smokehaus snack stick reigns supreme. Bison Buddies are sweetly smoky, with a gentle kick of heat to the back of the tongue (a little less gentle if they spend some time on a skillet), and convenient to purchase and enjoy.

Bison is the better version of beef: leaner, more nutritious—high in protein, Omega-3 fatty acids, iron, and zinc—and, in most cases, raised without antibiotics and hormones.

Though our Bison Pastrami is now only made intermittently in small batches, the Great American Mammal still has its presence in our deli in the form of these snack sticks, and Corned Bison, one of our sandwich line meat options (and the superior choice for The '06 sandwich).

The Pack Lunch—the launch item of an upcoming collaboration with our neighbors Duluth Pack—is a Corned Bison sandwich with a daring-yet-dependable cohort of flavors to enhance it. Stay tuned for more details about this exciting collaboration.

#4 — Big Jims/Royale With Cheese

Bison may be the better version of beef, but these beef sticks are not something you want to ignore.

The Big Jims (named after the Hatch Chiles that give them their distinct flavor) are my favorite snack sticks we currently offer.

Royale(s) With Cheese are our bacon cheeseburger-themed snack sticks. They're replete with the flavors of beef and bacon (obviously), onion, pickle juice, and cheese (again, quite obviously).

Despite each of these snack sticks spending only slightly more than six months in our deli, the numbers don't lie: they share the spotlight with heavy-hitters like the Cajun Finn and Traditional Atlantic Salmon, which had a full Sun Cycle to earn their place on this list. In their half-year of availability, each sold around 9,000 units. That positions them to outsell even the legendary Cajun Finn, if given a whole year.

Which is why I'm delighted to announce that Bison Jerky and Turkey Jerky should be hitting the shelves soon, with plans to experiment with other varieties after the initial launch.

Jerky has been a glaring omission in our deli for long enough, and given the recent success of our line of snack sticks—Smoked Salmon Buddies didn't make Top 5/6 bestsellers, but they're up there, and the smokers just finished a new batch!—Eric spent some time with his home smoker developing jerky recipes. Our social media pages are great places to stay updated on the launch of these new items.

#5 — Traditional Atlantic Salmon

Smoked fish is the reason we're here, so it makes a lot of sense that it occupies a third of this list.

Our Traditional Smoked Atlantic Salmon has a short and sweet ingredients list: Atlantic salmon, salt, and brown sugar. Alongside our signature kippering technique of smoking, which through a gradual increase of temperature throughout the process, forms a pellicle that locks in moisture, this simple combination of ingredients lets the delicious, buttery taste and tender consistency of Atlantic salmon shine through.

Uncertain quite how to tie in this final preview, the blogger proceeds as follows:

Last year's monthly Sandwich Lab specials were a fun diversion, with varying levels of popularity and success. This year, we want to let the winners have a bit more time to shine.

In November of 2019, we came together yet again, sharing our pet sandwiches for peer review. Four have been selected to represent a new era of the NWS sandwich menu, and they will all join the menu together, for a handful of months. In addition, the overall favorites from last year's cycle of monthlong specials—The Sebu-Chan and The Wagner—will be joining the menu full-time.

We know what you're thinking: How will we fit seven-ish new sandwiches on that already packed board?

We're working on it.

5 Things: November 15th, 2019

Mail Order season is suddenly upon us. The third-floor DeWitt-Seitz office is already primed for near-optimal success is preparing hundreds of skillfully packed boxes. You know what? This is my first Thing™ this week. Let's play it again.

Mail Order season is suddenly upon us.

The third-floor DeWitt-Seitz office is already primed for near-optimal success is preparing hundreds of skillfully packed boxes. Any surface that could possibly be repurposed as a work surface is or soon will be.

Storage space is at an all-time premium—we've even rented spaces in Proctor, MN and Superior, WI to keep from overburdening our DeWitt-Seitz location.

We've brought in seasonal reinforcements, who will be training in on Sunday the 17th, and making our Mail Order Director, Andy's life way less stressful. It's a whole thing.

We've updated our shipping policies and providers so that we'll hopefully be turning a profit (albeit small) on each package shipped, rather than losing a little bit of money on each. For our small, family-owned, community-oriented business, this is great news.

We met with our publisher.

On Tuesday, a cohort of those of us involved in producing the first Northern Waters Smokehaus cookbook took a field trip to the University of Minnesota Press's office in Minneapolis. We're honored and excited to be working with the press, and the feeling seems to be mutual. Icing on the cake: the building in which they're located has very comfortable conference room chairs.

In the wake of that meeting, we've developed a plan to methodically comb through the rest of the recipe testing, while polishing the text into something worthy of telling the story of NWS, DeWitt-Seitz Marketplace, and our beloved City and Lake.

While the cookbook itself won't be hitting shelves any time soon, it's been 20+ years coming at this point, and it will be a great accomplishment to kick off the next two decades of NWS.

Rush Creek Reserve has returned.

For the uninitiated: RCR is Uplands Cheese Company's (Dodgeville, WI) Autumn-exclusive, washed rind, raw cow's milk cheese made with the rich and silky milk that emerges when the cows' diets shift from Summer pastures to Fall and Winter hay.

The extremely seasonal, small batch cheese is sold in 12oz wheels ($35/wheel) that are intended to be served at room temperature in a single serving. (No worries if you and yours can't manage that: Just re-package it in its breathable wrap and tuck it in the coldest part of the fridge.)

Maker Andy Hatch has described the cheese as a "savory custard, [which] exudes a very soft, delicate texture with a savory, rich finish likened to cured meat."

Each wheel of the cheese is hand-wrapped with spruce bark, then aged 60 days before it is shipped off to distributors. For more information on serving—beyond the obvious: serve it on a fine cracker alongside a sparkling or dry white wine—chat with our deli staff.

You don't want to miss out on this exceptional cheese, and the rest of the delicious offerings—including my personal favorite, the Shepherd's Way Sogn Tomme—in our grab'n'go case, this holiday season.

The 127th Annual Sandwich Lab is this Sunday night!

On Sunday night at 7 p.m., the best of the best will be assembling to brush up our sandwich-making skills, pitch new sandwich ideas, and just generally have a good time.

Unlike our most recent Sunday night meeting, we'll be open full business hours (all the way to 6pm) on Sunday. I didn't realize that there had been so many until we received this official notice from our HR director, Greg:

We've smoked a few batches of North Road salmon.

The global salmon market is currently in flux—with causes and effects that extend outside of the purview of this particular blog post—and as a substantial importer of salmon, we strive to continue to bring you responsibly and sustainably sourced Atlantic salmon.

North Road provides huge (we're talking five-pound filets!) , beautifully marbled salmon sourced from sustainable farms off the coasts of Norway and Scotland, and within the Faroe Islands. The smoked product is melt-in-your-mouth tender and has taken especially well to our brown sugar & salt cure, resulting in some of the best smoked salmon I've had the pleasure of eating, even by our stringent standards—especially with dill seasoning.

Currently, we're only smoking it in small batches and selling it in our deli, alongside our other smoked salmon options. Next time you stop in the deli, ask for a sample and see for yourself, or just buy a big ol' slab and show all your friends and family.

Thanks for tuning in!

NEXT WEEK ON 5 THINGS™: More about mail order season, a follow-up on Sandwich Lab, an in-depth look at our new enormous standing mixer (described to me as "something out of War of the Worlds"), and more!

5 Things: October 25th, 2019

October has, thus far, been a whirlwind of activity in Duluth and the DeWitt-Seitz Marketplace. The first three weeks of the month held several conventions and conferences—including the Catalyst Content Festival and Duluth's first-ever cosplay/comic-convention, DuluCon—which brought new and enthusiastic crowds of out-of-towners to our deli each week.

This week we got our reprieve. The lunch rushes were slower, and there was an abundance of time to deep clean the deli.

A cookbook photo shoot.

Smoked fish was on the menu at this shoot, which included smoked salmon and whitefish, green curry lake trout, lake trout chowder, king salmon candy confit, several smoked fish spreads, and more, beautifully plated on colorful kids plates.

You may already be familiar with our photographic style through our various social media platforms, our blog, and our catalog, but we still have a few tricks up our sleeves, and we're excited for you to see them.

Who'd have guessed(?)—inclement weather.

Goodbye, Lakewalk

It's roughly that time of year, when Canal Park, and furthermore the DeWitt-Seitz Marketplace, locks horns once again with the Big Lake. Canal Park all but closed down, any attempts to repair the destroyed Lakewalk were undone, and a handful of our staff, alongside the ever hardworking Oneida crew, fought the ceaseless tide in our basement with brooms and squeegies.

After last year's flooding, we took a long, hard look at our drainage systems, and last year's long, hard look paid off, as the drains in our kitchen put in work as well. One day, Nature will reclaim it all, but until then, we're grateful for the folks in the trenches.

The Early Bird Sale began on our website.

October 24th through November 14th, you'll receive 15% off every cart before shipping costs are applied. Yes, that is 15% off of virtually everything we sell online, all for the low, low cost of typing earlybird19into the coupon code box. The offer cannot be combined with other coupons, but the code is reusable for the duration of the sale.

Patricia made smoked molasses cookies!

Since she began working with us, Patricia has been talking about making smoked molasses cookies, and it has finally come to fruition. After one very controversialbatch, which some deemed delicious, and others far too smoky—it broke your blogger's heart to criticize Patricia's work for the first time—she has locked in that perfect balance of rich sweetness and smokiness in her latest batch. They're available in our deli for $2 per cookie, and are an option for your box lunches.

When she's not hard at work supplying all of our cookies—chocolate chip, ginger, coconut macaroons, carrot cake & cream cheese sandwiches, and now smoked molasses—Patricia still knocks out just shy of a dozen pasties each week, toasty cheddar crackers, and the occasional experiment. What a gem!

We held it down at Duluth Pack's Ladies Night.

Flo prepared a grip of All-Season fillet platters for the 6th Annual Ladies Night event, and Jacob covered the event, which featured Wild State Cider, a raffle, and plenty of interaction with locals who had somehow never known our deli was right next door. All-in-all, Jacob deemed it one heck of a party and a success for our business.

In conclusion if you have been holding out on a trip to NWS because of the long lines and chaos, there's no time like the present to stop in. Things should be calm until mid-November, when the holiday fun starts. This is also the last weekend to try the G.O.A.T., our first smoked andouille sandwich, and final 2019 Sandwich Lab special, which leaves our menu November 1st.

5 Ways NWS Can Help You Win the Holidays

First of all, welcome back to 5 Things™, returning on an atypical day after an atypical absence. We're right on the cusp of my favorite holiday, Halloween, so I'm feeling festive. This week's edition is a special one, focused on our upcoming holiday mail order season, and the many ways in which Northern Waters Smokehaus can help you "win" the holidays.

It's an audacious claim to make, but I'm somewhat certain that by the end of this article, you'll have a clear advantage over your holiday competition. No longer will your guests be "saving room" for more exciting meals to come, leaving you with an abundance of leftovers to deal with in the following weeks, and if they do, hey, you've got Smokehaus leftovers.

Here we go, in no particular order:

1. Roast a whole hunk of meat:

We've got options: our smoked Berkshire ham, smoke-roasted porketta, maple-sage smoked Ferndale Market turkey breast, and smoked pastrami are all guaranteed to launch your guests' taste buds right into the stratosphere, and preparation is simple enough: braise alongside some choice seasonal vegetables, allow to cool, carve to perfection, profit.

Here's a handful of ideas to get the brain moving:

2. Catch "The Worm" with our Early Bird sale:

Oof. That's a gross one, but, low-hanging fruit that it was, I had to go for it. Would it have been better if I'd said, "The Proverbial Worm?" Perhaps.

More about our actual Early Bird sale follows:

October 24th through November 14th, you can take 15% off your cart when ordering online, by entering the coupon code earlybird19 before checkout.

15% off everything is nothing at which to shake a stick, unless you're shaking that stick with joy. Here are the sales's details:

• You can use the code on as many transactions as you like, within the timeframe of the sale.

• The 15% discount applies on everything except items already affected by another sale, and is applied before shipping costs.

• The discount cannot be combined with other coupons.

• As long as you finalize the transaction within the sale's timeframe, you can have your items shipped whenever you like. Perfect for planning your holidays ahead of schedule.

3. Read some of our previous blog posts about NWS and the holidays:

While I've got some great ideas for improving the proverbial wheel, now isn't the time to re-invent it.

Here's a handful of links to previous years' writings about NWS Mail Order and the holiday season.

4. Memorize these cutoff dates:

For those who prefer to wait until the last minute, whether it's waiting for that holiday bonus to clear, or simply living on the edge, these are the hard-and-fast cutoff dates you ought to remember:

Tuesday, November 19th – Last day to order to receive before Thanksgiving. Wednesday, November 20th for Minnesota

residential shipping addresses.

Tuesday, December 17th – Last day to order to receive before Christmas. Wednesday, December 18th for Minnesota

residential shipping addresses.

Wednesday, December 18th – Last Day of Shipping before Christmas AND New Year's Eve

Tuesday, December 24th through Sunday, January 5th 2020 – NO SHIPPING! Mail Order Office closed for the holidays.

Monday, January 6th 2020 – Normal shipping schedule resumes.

Keep these dates in mind and you'll have your favorite NWS goodies on hand, on time

5. Don't forget about these upcoming holiday deals:

Pigs in Space is our special Cyber Monday deal. From 12 a.m. to 11:59 p.m. (00:00:01 - 23:59:59) on Monday, December 2nd, Minnesota and Midwest orders will have free shipping, and continental shipping will be half-price.

Holiday Gift Card Frenzy is the working title I'm giving to our annual gift card sale. For every $100 of gift cards purchased—whether $10x10, $20x5, $50x2, $100x1, or some combination of the like—you'll receive a bonus $20 gift card, and there's no known limit on how many bonus gift cards you can accumulate. 20% back for yourself, or to spread the gifting a little further, is pretty great. Offer available in-store only (whether you wait in line, or order in-advance for pickup), online gift cards do not apply.

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