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5 Customer Favorites

Another lap ’round the sun is complete! To start off this blogging year, we’re going to linger a while longer in the previous year, looking at our all-around bestselling items—which to some might be quite obvious. To avoid clinging too dearly to the past, I will then attempt to work a preview of what to expect in the upcoming year into each section.

#1 — The Cajun Finn

No question here. Whether by sheer virtue of its flavor, or the potency of word-of-mouth advertising, this sandwich sells roughly as many units as the bottom half of the sandwich menu combined (a point for W.o.M.), and has repeat—and three-peat, and onward—customers (a major point for V.o.F.).

Fish sandwiches are among our most popular items overall, and come Spring of 2020, we’ll have a new one making a stop on our menu. Last year, for the Friends of the Boundary Waters Fundraiser, we auctioned off future naming rights for a limited-run fish sandwich to be featured on our menu.

So, right now, it’s in development and unnamed, but it’s highly likely to be a hit. A percentage of proceeds from each sandwich sold will be donated to Friends of the Boundary Waters efforts to protect one of Minnesota’s greatest natural treasures. With that in mind, perhaps all of the Cajun Fanns* could work together and turn the Untitled Fish Sandwich into our new bestseller. Delicious activism.

The Cajun Finn sold just under 15,000 units in 2019.

*Came up with this one on the spot, and now it’s canon. Y’all are henceforth Cajun Fanns.

#2 — Chips

Chips are a highly visible, relatively inexpensive side dish, and a great companion to a sandwich. Do you ever just mess around and throw chips right on your sandwich? I sure do.

The future of chips at NWS is exciting. At the end of 2019, a few boxes of new chips showed up at our proverbial doorstep for sampling. I can tell you from first- and secondhand experience that we Smokehausers enjoyed the new chips, and one particular flavor enjoyed a short run in our deli (perhaps with a longer stay to come). Beyond that, we’ve begun making moves to develop our own line of NWS chips. Ah, future goals—so uncertain, but so exciting.

#3 — Bison Buddies

The original Smokehaus snack stick reigns supreme. Bison Buddies are sweetly smoky, with a gentle kick of heat to the back of the tongue (a little less gentle if they spend some time on a skillet), and convenient to purchase and enjoy.

Bison is the better version of beef: leaner, more nutritious—high in protein, Omega-3 fatty acids, iron, and zinc—and, in most cases, raised without antibiotics and hormones.

Though our Bison Pastrami is now only made intermittently in small batches, the Great American Mammal still has its presence in our deli in the form of these snack sticks, and Corned Bison, one of our sandwich line meat options (and the superior choice for The ’06 sandwich).

The Pack Lunch—the launch item of an upcoming collaboration with our neighbors Duluth Pack—is a Corned Bison sandwich with a daring-yet-dependable cohort of flavors to enhance it. Stay tuned for more details about this exciting collaboration.

#4 — Big Jims/Royale With Cheese

Bison may be the better version of beef, but these beef sticks are not something you want to ignore.

The Big Jims (named after the Hatch Chiles that give them their distinct flavor) are my favorite snack sticks we currently offer.

Royale(s) With Cheese are our bacon cheeseburger-themed snack sticks. They’re replete with the flavors of beef and bacon (obviously), onion, pickle juice, and cheese (again, quite obviously).

Despite each of these snack sticks spending only slightly more than six months in our deli, the numbers don’t lie: they share the spotlight with heavy-hitters like the Cajun Finn and Traditional Atlantic Salmon, which had a full Sun Cycle to earn their place on this list. In their half-year of availability, each sold around 9,000 units. That positions them to outsell even the legendary Cajun Finn, if given a whole year.

Which is why I’m delighted to announce that Bison Jerky and Turkey Jerky should be hitting the shelves soon, with plans to experiment with other varieties after the initial launch.

Jerky has been a glaring omission in our deli for long enough, and given the recent success of our line of snack sticks—Smoked Salmon Buddies didn’t make Top 5/6 bestsellers, but they’re up there, and the smokers just finished a new batch!—Eric spent some time with his home smoker developing jerky recipes. Our social media pages are great places to stay updated on the launch of these new items.

#5 — Traditional Atlantic Salmon

Smoked fish is the reason we’re here, so it makes a lot of sense that it occupies a third of this list.

smoked atlantic salmon traditional style

Our Traditional Smoked Atlantic Salmon has a short and sweet ingredients list: Atlantic salmon, salt, and brown sugar. Alongside our signature kippering technique of smoking, which through a gradual increase of temperature throughout the process, forms a pellicle that locks in moisture, this simple combination of ingredients lets the delicious, buttery taste and tender consistency of Atlantic salmon shine through.

Uncertain quite how to tie in this final preview, the blogger proceeds as follows:

Last year’s monthly Sandwich Lab specials were a fun diversion, with varying levels of popularity and success. This year, we want to let the winners have a bit more time to shine.

In November of 2019, we came together yet again, sharing our pet sandwiches for peer review. Four have been selected to represent a new era of the NWS sandwich menu, and they will all join the menu together, for a handful of months. In addition, the overall favorites from last year’s cycle of monthlong specials—The Sebu-Chan and The Wagner—will be joining the menu full-time.

We know what you’re thinking: How will we fit seven-ish new sandwiches on that already packed board?

We’re working on it.

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5 Things: June 28th, 2019

So many Things™ this week, so little time to discuss them.

Photo by Clint Austin / caustin@duluthnews.com

Fortunately the Duluth News Tribune covered a big one for us—our beloved General Manager, and 18-year NWS staff member, Mary Tennis, is celebrating her last day being a central figure of Smokehaus life. Read about her next adventure here.

This week, we also had a planning meeting for our cookbook, which is currently in development. Mary has been central to the cookbook work that has gotten us so far, and I am personally grateful that she wants to continue working on the cookbook, because it means we’ll get to hang out, and she has an affinity for writing about food and NWS, which means future NWS cookbook owners are going to have some heartfelt reading in-store for them.

Grandma’s Marathon happened last weekend, and we survived the inundation of out-of-towners another year. We’re even doing pretty well at keeping all of our customer-favorite products in-stock. All of our salumi varieties are set to be available this weekend.

Honestly, none of these Things™ are what I want to write about this week. Maybe it’s the fact that, by the time this is posted, I will be in the midst of an 8-hour drive beginning a week of vacation, or maybe it’s just that, with all the heavy, beginning-of-a-new-chapter kind of stuff happening this week, I wanted to keep the blog nice and fluffy, but here it is—this week’s 5 Things™:

Our current best-sellers, by category (with brief commentary):

This information is based on our previous two weeks of sales. Take everything I say with a grain of salt. In the case of cured meats, several thousand grains of salt.

  1. Bent Hop is a winner. Bent Paddle Brewing Company has become a fine representative of our city’s craft brewing scene, and their Golden IPA is currently leading the beverage sales at our deli. It’s a perfect beer for Duluth summer weather, and by that, I mean it is versatile. Hot, sunny day? Crack open a crisp Bent Hop. Rainy, chilly, windy day? Enjoy that crispness indoors, and stimulate those blood vessels in your skin to a comforting simulacrum of warmth. Likewise, this beer goes well with just about every sandwich on our menu. Cheers to Bent Paddle.
  2. Carr Valley Apple Smoked Cheddar is almost the best selling cheese. Our little goat cheese medallions have outsold it, likely because of the ~$1 price point. The smoked cheddar, out of La Valle, WI, is a close second, which makes sense. It’s hard to punctuate a description of your store to include “smoked meats” and “cheese” without suggesting that the cheeses are also smoked, and beyond that, folks are frequently in the market for a good smoked cheese. The Apple Smoked Cheddar fills that role perfectly.
  3. Our top-selling baked good is Coconut Macaroons. Patricia, our CCO (chief cookie officer) can do no wrong. Somehow, since Patricia joined the team, cookies have become a top-seller in our deli. She even found a way to make coconut macaroons taste good—my own opinion, remember those salt grains. In addition to being sweet, and the perfect blend of chewy and crunchy, these cookies are also gluten free, which opens them up to a wider audience. They’re available for individual purchase, or make a great Box Lunch option.
  4. Big Jims are the current best-seller in meat sticks. They’ve outsold our Royale With Cheese bacon-cheeseburger sticks by a narrow margin, and our Smoked Salmon sticks by a sliiiightly less narrow margin. On top of that, they’re my personal favorite of our snack stick selection. Big Jim Hatch Chiles offer a mild, yet memorable, spice. The asterisk to this best-seller is that our Bison Buddies were out-of-stock the last two weeks. Bison Buddies still might be the one stick to rule them all. Only time will tell.
  5. “All Are Welcome” stickers are the best-seller in our swag selection. I love this because investing in the community is important and this item is about more than just the boundless accumulation of capital. Proceeds from the sale of these stickers go to Together For Youth, an organization that advocates for and provides support to LGBTQ youth in our community. I mean, the stickers look really cool too, but making an impact in the community makes them 100-times cooler in my mind. For more information about Together For Youth, follow this link.
  6. Here’s a bonus thing, which shouldn’t surprise you. Another tricky punctuation bit—should it not surprise you because, historically, I add bonus Things™ all the time, or should the fact itself not be surprising? Perhaps a bit of both. The Cajun Finn is still our number-one seller, selling 710 units in the last two weeks. I have been a part of at least one conversation about creating a specific “Cajun Finn-maker” shift to the deli roster.

Thanks for stopping by this week’s 5 Things™.