For a little over a year now, we moved to a pick-up and delivery model here at our humble little deli. It has had its challenges and we work to stay in front of those as fast as you can say “One Cajun Finn, please”. Many of you have wondered, “Can I use this gift card burning a hole in my pocket if I can’t come inside the deli?” YES! Yes you can!!
But first, let’s determine what KIND of gift card you have. We have two varieties here at The Smokehaus: the online “gift card” (really an online coupon) and physical gift cards (see picture below.)
The online gift cards are for orders placed in our nationwide shipping mail order department. Sending someone from out-of-town a little love from MN? This is where you would use this. The second species of gift card is a physical card that you would normally use at the register… normally. Except that things aren’t the normal we used to know.
To order for pick-up or delivery using your gift card:
Call us to place your order. (218-724-7307, Option 1)
Let us know you’re paying with a gift card and take note of the numbers on the back because they are extra tiny. We’ll ask you for those numbers to process the payment.
Need a last minute gift for your friend that you haven’t seen a year… because Covid? We’ve got you! Call us on the phone and we’ll treat that gift card just like a sandwich order and coordinate with you on a pick up here at the deli.
For the safety of our staff and customers, our doors remain closed. Our space is simply too small to socially distance. But good news! We continue to provide everything our little shop offers through no-contact local delivery and no-contact pickups outside our doors. And there’s the added bonus of not having to wait in line! Instead, think of it as a “virtual line.” While you wait, we encourage you to explore all that our beautiful Canal Park location has to offer.
We are incredibly grateful for the amount of support, encouraging words, and positive feedback we have received from our customers. Our love for food has not faded and we are as committed as ever to providing safe, exceptional customer service.
Have any questions about how and where to find your pickup order? Here are a few answers:
How do I place a pickup order?
You can place it online or you can call us at 218-724-7307. We recommend placing your order online for the fastest turnaround.
How do I pay?
Payments are taken as usual online. If you’re calling to place an order, we will take your payment information over the phone.
Can I tip?
Yes! Both online and over the phone. Everyone appreciates it.
How will I know when my order is ready?
If you order online you will receive an email with the pickup time. We will give you an estimate over the phone. When your order is ready it will be placed in our no-contact pickup zone.
Where do I pickup my order?
Our no-contact pickup zone is located just outside our doors. There you will find a rack with your order. Your order will have your name written on the bag.
If you have any questions, please give us a call at 218-724-7307.